Help & Advice
St Ignatius Housing association provides accommodation and support to single vulnerable adults
- be able to show us that you are homeless or in housing need
- Have recourse to public funds and be able to meet your housing costs
- Be willing to accept support and engage in the service offered to you by St Ignatius Housing Association
- Have proof of identity and income
- Proof of UK residence
- Have a local connection to Borough of Haringey
- St Ignatius do not take accept self-referrals to our service or operate a direct access housing service
- All referrals must be approved by Vulnerable Adults Team at Haringey Council. If you require immediate housing please go to www.haringey.gov.uk for advice and assistance on making a homeless application.
If you need help to deal with a crisis the Samaritans are always available 24 hours a day to give confidential support to anyone in emotional distress.
Their contact details
08457 90 90 90 * (UK)
Their address is:
Freepost RSRB-KKBY-CYJK, Chris, PO Box 90 90, Stirling, FK8 2SA
Don't Suffer in Silence
- St. Ignatius Housing Association Service Users come from a wide range of different and cultural backgrounds.
- We are proud of this diversity and all Service Users, whatever their race, religion, skin colour, age, social status, ethnic origin or disability have a right to live without fear or disruption to their lives.
- Harassment is a crime. It takes many forms such as verbal insults, physical attacks, graffiti or intimidation. Whatever form it takes is unacceptable.
- St. Ignatius Housing Association condemns all incidents of harassment.
- If you have suffered from harassment, or you are a witness to an incident involving someone else, please tell us. We CAN help.
How Do I Report an Incident?
You can do this in a number of ways:
- Tell your Supported Housing Officer (or any member of staff), in person, in writing, or you can email us at: email@example.com
- You can also telephone:
- St. Ignatius Office: 020 8808 0818
- The Police: 020 8808 1212
- Haringey Community Safety Team: 020 8489 6957
- If you would like to raise a formal complaint using our Complaints Procedure, your Supported Housing Officer can help you to do this.
- Your Service User Handbook has a summary of our Harassment Policy. Please ask any member of staff if you would like a copy of our full Harassment Policy.
Our Commitment to Help You
- If you have suffered harassment we want to help you and offer you support.
- Our main priority is to stop the harassment and make sure you no longer feel under threat.
- We will listen to what you would like us to do.
What Happens Next?
- We will visit you at home at a time that suits you, or you can come to our office and we will make sure that you are seen in private.
- If you have been threatened with violence we aim to see you within 24 hours. In all other cases we aim to see you within 2 working days.
- We will explain how we can help you and take details of what has happened.
- We will discuss taking action against the people who are harassing you.
- In all cases we will investigate what has happened and decide with you what action to take.
What Will Happen to the Person Who is Harassing Me?
- After initial investigations with any witnesses, with your permission, we will then interview the perpetrator.
- We will tell the perpetrator to stop harassing you, and advise them of the legal action we can take against them.
- If the behaviour continues we will initiate action against them. This may include:
- Seeking a Court Order for Possession of the property.
- Injunctions: this is a Legal Order which stops the perpetrator acting anti-socially.
- An Anti-social Behaviour Order (ASBO): this bans the perpetrator from behaving in a certain way, or from entering specific areas.
Whatever your experience of harassment, if you report an incident you are assured that St. Ignatius will:
- Treat your case confidentially.
- Arrange an appointment in a place of your choice and agree what action we will take next.
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